Subprocessor Disclosure Statement

Effective date: December 2025

Last updated: December 10, 2025

Overview

Solutioneers Inc. uses a limited number of carefully selected third-party service providers ("subprocessors") to support delivery of the StackIQ platform and related integration services. Each subprocessor is evaluated through our Vendor Management Policy and bound by written agreements that require security, confidentiality, and privacy safeguards consistent with SOC 2 and ISO 27001 requirements.

Solutioneers remains responsible for the security and confidentiality of all customer data processed by these subprocessors. We review this list annually and whenever material changes occur. Customers will be notified of material updates at least 30 days before they take effect.

Current Subprocessors

SubprocessorPurposeData ProcessedData LocationCertifications
SupabaseDatabase hosting, authentication, serverless functionsCustomer and application dataUSA (East & West regions)SOC 2 Type II, ISO 27001
Amazon Web Services (AWS)Infrastructure hosting and encrypted backupsEncrypted data, logsUSA (Virginia / Oregon)SOC 2 Type II, ISO 27001
Vercel / NetlifyFront-end application hostingNon-sensitive metadataUSASOC 2 Type II
Merge.devAPI integration layer for HRIS, ERP, and SSO systemsIntegration metadataUSASOC 2 Type II
SprintoCompliance automation and evidence managementCompliance documentationUSASOC 2 Type II, ISO 27001
Checkr / RipplingEmployee background checks and HR administrationEmployee and HR dataUSASOC 2 Type II, ISO 27001

Data Protection and Oversight

All subprocessors operate under contractual terms that:

  • Require adherence to Solutioneers' Information Security Policy and confidentiality obligations.
  • Mandate encryption of data in transit and at rest (TLS 1.2+, AES-256).
  • Require timely incident reporting in accordance with our Incident Response Policy.
  • Limit processing to the scope required for service delivery.

Contact

Questions or requests regarding subprocessors may be directed to:

📧 security@gosolutioneers.com